KRCY Shop | Delivery & Shipping
Last Updated: June 1, 2026
1. Order Processing Time
All orders are processed within 3–4 business days after payment confirmation. Orders are not shipped on weekends or holidays.
2. Shipping Time
- United States: 3–7 business days
- Europe: 5–10 business days
- Other Regions: 7–15 business days
Please note that delivery times may vary depending on destination, customs clearance, and local carrier conditions.
Shipping times are estimates only and are not guaranteed. Delays caused by customs clearance, weather conditions, carrier disruptions, or other factors beyond our control are not the responsibility of KRCY Shop.
3. Shipping Fees
Free standard shipping is available on orders over $99.
Some products may not qualify for free shipping due to size, weight, special packaging requirements, or shipping destination restrictions. Eligibility for free shipping will be shown at checkout.
For orders that do not qualify for free shipping, shipping fees are automatically calculated during checkout.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your package status.
5. Shipping Areas
We offer worldwide shipping. However, delivery times to remote areas may be longer and shipping options may be limited.
6. Customs & Import Taxes
International orders may be subject to customs duties, VAT, or import taxes. These charges are the responsibility of the customer.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us promptly and we will assist you in resolving the issue.
8. Returns & Refunds
We accept returns within 30 days of receiving the item.
Customers located in the European Union have the right to withdraw from their purchase within 14 days of receiving the item.
Returned items should be kept in good condition and returned with the original packaging and accessories whenever possible.
For returns requested due to personal reasons (such as change of mind, ordering the wrong item, or no longer needing the product), the customer is responsible for the return shipping costs.
If the item is defective, damaged during shipping, or incorrectly shipped, we will cover the return shipping costs.
Items showing signs of excessive use, damage, or missing parts/accessories may not qualify for a full refund.
Refunds are typically processed within 14 days after the returned item has been received and inspected.
9. Contact Us
If you have any questions, please contact us:
Or send an email to service@krcyshop.com